The seller undertakes to deliver things without defects

The right to withdraw from the agreement

You have the right to withdraw from the contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the date on which they entered the State in possession of the thing or where the third party other than the carrier and indicated by the Member States entered into possession of things.

andto exercise the right of withdrawal from the contract, you must inform us [ andBS Serwis SP. z o.o., ul. Kościelna 5/lok. 5, 20-307 Lublin, Tel. 601444149, fax. 81 7433688, ] of its decision to withdraw from this agreement by an unequivocal statement (for example, a letter sent by post, fax or e-mail).

You can take advantage of model withdrawal form , but it is not mandatory.

You can also upload any other unambiguous statement by sending an email to the address, or use the contact form on our website /kontakt/.

If you use thisopportunities, we will send you immediately acknowledge receipt of the information, to withdraw from the contract on a durable medium (for example, by email).

To deadline to withdraw from the contract, you just need to send You information concerning the exercise of your rights to withdraw from the contract before the expiry of the deadline to withdraw from the contract.

Effects of withdrawal

In case of withdrawal from this agreement we all received from your payment, including the cost of delivery of things (with the exception of additional costs arising from the selected by the Member States how to provide other than the cheapest plain delivery method offered by us) shall without delay, and in any event not later than 14 days from the day on which we have been advised of your decision to exercise of the right of withdrawal from this agreement. We will make the reimbursement by using the same payment methods that have been used by Member States in the original transaction, unless expressly agreed to the other solution; in any case, do not incur any fees in connection with the reimbursement.

we may withhold the reimbursement letterand personal data until things or provide us proof of mailing, whichever event occurs first.

Probut I will quickly send it back or give us the benefit of the [ABS Service SP. z o.o. ul. Kościelna 5/lok. 5, 20-307 Lublin]  niezwłocznie, a w każdym razie nie później niż 14 dni od dnia, w którym poinformowali nas Państwo o odstąpieniu od niniejszej umowy. Termin jest zachowany, jeżeli odeślą Państwo rzecz przed upływem terminu 14 dni.

Będą PState had to bear the direct cost of returning the goods, in accordance with our terms and conditions. You are responsible only for a reduction in the value of things arising out of the use of it in a way other than necessary to establish the nature, characteristics and functioning of things.

Inability to withdraw from the contract:

The right to withdraw from the contract shall not be entitled to the purchaser (consumer) in respect of contracts:

1) for the provision of services, if the entrepreneur fully performed the service with the express consent of the consumer, who was informed before the commencement of that after completion of the service by the trader loses the right to withdraw from the agreement;

2) where cENA or remuneration depends on fluctuations in the financial market over which the trader has no control, and which may occur before the expiry of the deadline to withdraw from the agreement;

3) której the object of the service is prefabricated, manufactured according to the specifications of a consumer or for satisfaction of his individualized needs;

4) in which the object of the service is to prone to deteriorate or mająca a short shelf life;

5) in which the object of the service is the thing supplied in sealed packaging, which after opening the package cannot be returned due to health or hygiene reasons, if the packaging has been opened after delivery;

6) the benefits are things that after delivery, due to their nature, are inseparably combined with other things;

7) in whichthe WEEE directive, subject to the provision of alcoholic beverages, the price was agreed upon at the conclusion of the contract of sale and the delivery can take place only after 30 days and the value of which depends on fluctuations in the market, over which the trader does not have


8) in which(j) the consumer expressly requested that the entrepreneur to it comes to urgent repair or maintenance; If the entrepreneur provides also services other than those where the consumer requested or provide things other than spare parts necessary to repair or maintenance, the consumer is entitled to the right to withdraw from the agreement in respect of additional services or items;

9) in which the service iteman entity the benefits are sound or visual recordings or computer software delivered in sealed packaging, if the packaging has been opened after delivery;

10) for the supply of newspapers, periodicals or magazines, with the exception of subscription agreement;

11) concluded in a public auction;

12) for the provision of services in the field of accommodation, other than for residential purposes, the carriage of goods, rental cars, catering, services related to leisure, entertainment events, sports or cultural events, if the agreement marked the day or term of service;

13) for the supply of digital content, which are not stored on durable media, if performance has begun with the express consent of the consumer before the expiry of the deadline to withdraw from the contract and after having informed the trader it about loss of rights withdraw from the contract. 

Possibility to use the out-of-court complaint and redress and access to these procedures:

The buyer who is a consumer has the option of extrajudicial way of dealing with complaints and redress before the Permanent Arbitration Court of the consumer. For information about how to access to that effect. and procedures for the settlement of disputes, are located at the following address:, in the "settlement of consumer disputes".


Follow this procedure:

Buyer may submit complaints regarding the Vendor Agreement at [], or in writing to the seller's address [ABS Serwis SP. z o.o. ul. Kościelna 5/lok. 5; 20-307 Lublin].

Macie after detection of defects in the right:

a). make a statement about the request price reduction;

b). make a statement of withdrawal from the agreement, but not when the defect is irrelevant;

(c)) require the exchange of things for free from defects;

d). request

removal of the defect.

Within 14 days we will respond to your statement or request.


Correctly complaint should contain at least:

first name, last name, address, email address of the buyer,

the date of conclusion of the contract giving rise to the complaint,

the subject of the complaint, with an indication of the request of the buyer,

any circumstances justifying the complaint.

If the complaint data or information require a supplement, before considering a complaint the seller returns to the complaining about supplementing in that respect.


The seller recognizes the complaint within 14 days from the date of its receipt in the correct form.

Response to the complaint is sent to the buyer's e-mail address or the e-mail address